Support and attention to client
At Iberian Supplies, we are committed to your business.
Find quick answers below or contact our sales team.
Information and support
Quick and clear solutions for your queries.
New client registration
Don't you have access to our distributor catalogue yet?
Returns and exchange policy
Information on managing order changes or returns.
Shipping costs
Information on shipping costs by area and weight.
Account management Distributor
Everything you need to manage your account.
Order management
Check the information and status of your orders.
Billing history
Download and view your invoice history.
Support and tickets
Check the status of your tickets and incidents.
Security and access
Manage your security or change your password.
Do you have any questions?
Frequently asked questions
Here we address the most common questions about our distribution services.
Iberian Supplies It is an exclusive platform for professionals. To protect your commercial margins, only registered clients validated by our sales team can see prices and make purchases.
You must fill out the form for Client Registration providing your NIF/CIF. We will validate your account within a maximum of 72 hours and you will receive an email invitation to activate your password.
You have a maximum of 24 hours after receiving the order to report any breakage or aesthetic issue caused by transport.
To expedite the resolution, we kindly ask you to open a ticket from this page, attaching photographs of the packaging and the damaged product to proceed with immediate replacement.
Within your personal area as a client, you have a section dedicated exclusively to the document and tax management of your business.
From there, you can download all your invoices in PDF format, check the status of your pending payments, and securely update your payment methods.
We help our clients resolve any
issues responsibly and efficiently.
Trust our sales team to receive expert assistance when you need it.